Thank you for shopping at Shabbychandeliers.com! Here you can find answers to some of your questions or concerns.
Ground shipping to most all of USA is free of charge. Express or Overnite shipping - a charge will apply. Anywhere out of the continental USA shipping rates will apply - please call us or email us at firstname.lastname@example.org for shipping quote. Most of our chandeliers and lamps ship within 2 weeks. Any custom order lamps usually ship within 2-3 weeks.
Refund, Returns and Cancellation Policies:
Please call us regarding any exchanges or returns on an item you may have. All of our custom made lamps and chandeliers are not returnable. Some other chandeliers and lamps in our store might not be returnable unless broken or damaged. Please call us if you wish to know if an item can be returned or refunded. We highly suggest this before you make any purchase with our company. With items that are returnable, a 10-25% restocking fee may apply.
Questions? Call us toll free: 1-800-660-0693.
FREE GROUND SHIPPING WITH ALL ORDERS! (in continental USA only - please email or call us for express shipping rates and other locations.)